Christian Ricks, J. D., Director of Operations

Christian has been with TeleCompNET, Roger's original telecom company since 2000. She is responsible for the daily operations of all telecommunications, customer service, consulting, proposals, order entry, billing, and problem resolution. Christian is our first line of defense when dealing with any telephone line or circuit issues. She is on top of all problems and finds the speediest solution with carriers such as SBC/ATT, BellSouth, Sprint, TouchTone and all other telecom carriers and resellers to get our customers back up and running smoothly.

Christian holds a Juris Doctorate Degree of Law from the University of Arkansas, and is located at our Tulsa, Oklahoma office.

Bill comes to TeleComp with a diverse background in the entrepreneurial world, Bentonville police force and paramedic services. He is responsible for product sales primarily in the Benton County Arkansas and NE Oklahoma territories. Bill is extremely knowledgeable in AT&T and Embarq circuit/bill auditing and the ShoreTel VoIP product line as well as many other products and services we offer.  He works extremely hard on his accounts and is known for being a consummate customer advocate.

bfernandez@telecomp.com

Zack started with TeleComp in April of 2006 out of Springfield, MO. He was brought on to expand TeleComp's presence in Missouri, specifically handling special projects with Embarq (formerly Sprint) in Jefferson City, Lebanon, and Rolla. Zack handled this responsibility until May of 2007, at which time we asked Zack to relocate his family to Northwest Arkansas, TeleComp's corporate headquarters.

Zack is the Inside Sales Manager for TeleComp and also handles outside sales duties in Washington County (in both Fayetteville and Springdale) and problem resolution.  He has personally built a reference list (with great support from TeleComp’s technical team) that sounds like the Who’s Who in Washington County:  The University of Arkansas, Walton Arts Center, The Naturals Minor League Baseball Club, The Bank of Fayetteville, Central United Methodist Church, Coldwell Banker Faucette Realty, and the list goes on.  His primary focus is in helping clients find the right solution to their technology needs in addition to expanding market awareness of our ShoreTel IP Telephony phone system. Zack's strong background in customer service combined with his technical knowledge make Zack ideally suited to this task. Additionally, Zack's pre-sales consulting ability with other wireline products such as Internet T-1 circuits, MPLS networks (WANS for multiple location businesses) enable Zack to customize solutions for any technology need.